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  For Merchants > Top Questions
 

 
   Why MasterCard service is not available? 
 
 

-The reason why MasterCard service is not available for both cardholders and merchants is THAIEPAY will reserve all rights in providing MasterCard for THAIEPAY’s merchants by considering from these following details.

1. Merchant who has good history using THAIEPAY service

2. Merchant who uses THAIEPAY service for mare than 4 months

3. Merchant who has regularly monthly income

4. Merchant who always gives good companion when needed by THAIEPAY

5. Merchant who has no record of Charge Back issue

 

The reason why we have to make selection is to protect both merchants and THAIEPAY from the refusal of payment or Charge Back which causes many problems between merchants and customers and also THAIEPAY. Especially, MasterCard has strict regulations and penalty about Charge Back issue if occurs.

 
     

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THAIEPAY DEPARTMENT (PORAR WEB APPLICATION CO., LTD.)
9/5 Soi. Ratchadaphisek 18, Ratchadaphisek road, Huaykwang, Huaykwang, Bangkok 10320, Thailand
Tel. +66-2694-0295-9 Fax. +66-2694-0293 Email. support@thaiepay.com