+66-2694-0295-9
Support@thaiepay.com
FAQ ThaiEPAY
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Top Questions
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For Merchants
Top Questions
About ADMIN
About THAIEPAY
About THAIEPAY
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For Merchants
To help answer your questions quickly, THAIEPAY staff have collected questions, problems, conditions and other relevant information that Merchants might like to know. This menu is divided into Top Questions and About ADMIN:
Top Questions
THAIEPAY staffs have collected all questions, problems, conditions and other relevant information regarding Merchant as indicated below.
How does the THAIEPAY system pay income back to its merchants?
Why don’t I receive a confirmation e-mail, although the customer has completed a payment since a few days ago?
How does the THAIEPAY system pay income back to its clients?
Does the THAIEPAY system accept foreign currencies?
What will merchants do when the order status was changed into HOLD?
What will merchants do when the order status was changed into Request Document?
What will merchants do when the order status was changed into Charge Back?
What should merchants do if they want to make a Refund?
THAIEPAY Privacy Policy
What should I do if I do not want to send the copy of credit card to THAIEPAY?
Why MasterCard service is not available?
About ADMIN
THAIEPAY staffs have collected all questions, problems, conditions and other relevant information regarding ADMIN system as indicated below.
How can I view the details of a transaction?
What if I've forgotten my Password?
How to use Administrative System?
Getting to know menu "Home"
Getting to know menu "News Update"
Getting to know menu "Orders"
Getting to know menu "Merchant"
Getting to know menu “System” (For EPAYLINK System)
Getting to know menu “System” (For EPAYFLOW System)
Getting to know menu “Product/Invoice” (For EPAYFLOW System)
Getting to know menu "THAIEPAY Logo"
Getting to know menu "Change Password"
What is THAIEPAY?
How does THAIEPAY work?
How can stores be sure that THAIEPAY will pay their income back to them in allotted time?
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THAIEPAY DEPARTMENT (PORAR WEB APPLICATION CO., LTD.)
9/5 Soi. Ratchadaphisek 18, Ratchadaphisek road, Huaykwang, Huaykwang, Bangkok 10320, Thailand
Tel. +66-2694-0295-9 Fax. +66-2694-0293 Email. support@thaiepay.com